Virtual Terminal

 At the moment it is not possible to print a receipt again. You can print the details of the order and use that as a receipt. Unfortunately the order details will not look like the receipt you are accustomed to.

1. Log into LinkPoint Central
2. Click on Orders or View orders
3. Select the date range and at the bottom click on the submit query button
4. Locate the order and click on the order number
5. Right-click on the page and select print

1.  Enter the transaction under POS (point of sale) on LinkPoint Central.
2. You will enter it like a regular transaction except for 2 fields that will be different.
3. Look for "transaction type" and change it from "Sale" to "Forced Ticket."
4. Next look for "Reference Number" and enter the 6 digit authorization code you received over the phone.
5. You will also need to enter the credit card number and expiration date.

NOTE: Your merchant bank may charge a higher fee for ente

 The credit card company is requesting you, the merchant, to call the voice authorization phone number for an approval. This is a 2 step process. After you obtain the authorization over the phone you still need to enter it on LinkPoint Central in order to capture the funds. You can contact your merchant bank/provider to obtain the voice authorization phone number. If the transaction is approved over the phone you will receive an authorization code (Reference Number). Make sure you write this down.

1.  Log intoLinkPoint Central and verify each individual order.
2. Click on Reports at the top and then click on Orders
3. Scroll to the bottom and click on "Submit Query."
4. Under the shipped column, the orders will be marked N.
5. Click on the order number to view the details of the order
6. Scroll down and look for the approval code, it is a long string of numbers and letters.

You want to verify that the billing address and zip co